SHIPPING DISCLAIMER & RATES
make use of FedEx an independent shipping carrier and are not
responsible for any shipping delays caused as a result of the carriers
Shipping rates are determined by your choice of product, weight of the order and the destination zip code.
attempt to expedite all orders so as to ship as soon as possible
however please note that we DO NOT ship orders on the same day as
placed. Shipping Date, Method and Carrier as well as relevant S & H
charges are confirmed 24 hours after the order has been submitted and
shipping will normally take place the first business day after final
"FedEx Overnight" method of shipping choice offered refers to shipping
"Overnight Air" and does NOT mean that your order will be shipped or be
delivered by the next day.
time period indicated by FedEx for the different methods of shipping on
the ship method selection page refers to the transit time period and
not how soon the order will be delivered by. A signature will
be required for delivery of Ground orders in excess of $200.00 if the
signature requirement is waived by the buyer then all responsibilty of
delivery of the package rests with the buyer
FedEx does not ship
to P.O. Box numbers so please provide a physical shipping address (The
only exceptions made for PO Box numbers are APO orders as we support our
liability is accepted by the shipper for orders not
received on time and also for orders not received or not received in time due to the provision of an incorrect shipping address or to a temporary address such as a hotel, resort or holiday rental home and any re-routing charges incurred will be for the buyers account.
carriers charge for address corrections or any changes and in the event
of an address change you will be billed for an amount of $12.50. Please
ensure that you have included a full and complete physical shipping
address along with business name if the order is to be shipped to your
place of work.Overnight Air delivery must be selected for all
perishables such as Boerewors, Pork Bangers, Sausage Rolls and Meat Pies
as these products are shipped frozen for delivery within 24 hours. (Next
Day Ground shipping which is much more economical than Air is also available
to the following destinations: All of NC, SC, northern
VA and eastern TN) Please also ensure that someone is available at the shipping address submitted to receive and sign for the package.
S & H RATES:The S & H rates indicated below are GUIDELINES ONLY and may vary based on destination, carrier and method of shipping.The South African Food Shop
S & H for Standard Overnight Air is a base cost of $30.00 and then add $3.00 for each additional lb.
The aproximate rate for Ground shipping is about $12.00 for the first lb and then add about $0.50 for each additional lb.
an order is deemed as undeliverable by the carrier and returned then
any return shipping costs incurred will be billed to the purchaser.
11229 E Independence Blvd H
Matthews, NC 28105